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FAQ

Our transfer to MP4 service is a high quality proffesional standard service. We aim to upscale submitted videos to 720p and transfer at a bit rate of 4mb. This produces large high quality files which are idea for editting and viewing. We return 1 file per tape. You will be emailed a link to download your files via a large file transfer service (normally within one working day of paying.) The service NOW INCLUDES 180 DAYS CLOUD STORAGE. However, it is your responsabilty to store and backup your files. For added security your captured files are stored on our internal Enterpise level network storage for at least 120 days. We can reissue a download link (during the 120 days) should you need it. We also offer an option of having a DVD made from each tape at an additional cost