Help

About Us

Hints & Tips

1. How long will my order take?

2. How do I get my order to you?

3. What formats and types of Video can I send you?

4. What are 'Video 2 DVD Transfers' Terms & Conditions?

5. I would like to edit my videos. Is that possible?

6. What formats do you transfer to?

7. Do you transfer cine film?

8. Can you transfer from professional or studio formats?

9. How will my order be returned to me?

10. Tell me about your transfer to MP4 Service

11. How does your MP4 download system work?

12. How big can the parcel be that I send you.

FAQ

Our transfer to MP4 service is a high quality proffesional standard service. We aim to upscale submitted videos to 720p and transfer at a bit rate of 4mb. This produces large high quality files which are idea for editting and viewing. We return 1 file per tape with all the files on a single USB device of an appropriate size. We only use top quality USB 2.0 and 3.0 memory sticks. For added security your captured files are stored on our Enterpise level network storage for at least 120 days. We strongly suggest you take additional backups of your files. We also offer an option of having a DVD made from each tape at an additional cost